Terms and Conditions

Terms

For the purpose of this document “The company” will refer to Quinta do Rajo Lda. and “The
customer” will refer to the buyer of any “product” (e.g. online shop services) offered by the company.

1. Online shop

1.1 Items
All products are as per their description/image on the website. Prices indicated include VAT.

2. Events/Activities

2.1 Meals and arrival times
Where stated, some events include dinner upon arrival. Dinner is served at 18:30. Customers are advised to arrive promptly in order to guarantee their meal.
The company strictly does not receive guests after 21:00. Please ensure you plan your travel accordingly. We recommend an overnight stay in Lisbon for those with a flight arrival time of 20:00 or later.

2.2 Cancellations
In the unlikely case of an event not having the minimum number of applicants required to make it viable the company reserves the right to cancel the event at any point up to 6 weeks prior to its occurance. In such circumstances any registered customers for the service will be immediately notified of the cancellation.

3. Consultations

Consultations can be cancelled, with notice, up to 24hrs prior to the scheduled time. Failure to attend a consultation, without providing 24hrs notice, will result in full payment being charged.

4. Payment

Payments can be made online through paypal here.

5. Returns, Refunds & Cancellations

All fees paid by the customer towards a service are nonrefundable except:
– if an event is cancelled by the company: the full fee will be refunded to the customer;
– if the customer cancels reservation with 7 days notice or more: 50% refund is provided by the company;

All payments are non- transferable.

If the event is repeated in the future and the customer wishes to postpone the reservation, fees paid will be held with no further charges, provided the 7 days notice is observed.

6. Copyright

The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of Quinta do Rajo Lda. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of Quinta do Rajo Lda. The content, both text and images, displayed on this website is owned by Quinta do Rajo Lda and may not be reproduced in whole, or in part, without the express written permission of Quinta do Rajo Lda.

Terms of use and Privacy Policy

Quinta do Rajo, with registered office at Rua do Rajo 1, Santa Susana, 2705-736 São João das Lampas, VAT Nr. 508884357, is a company that promotes courses and training programs, essentially of Kundalini Yoga and Karam Kriya.
General contact for any additional clarification or request, whose answer does not find in this policy: [email protected]
For all and any effects, Quinta do Rajo is the sole possessor of all the data that it collects or that are provided to it by various means.

Revision date: June 20, 2018

What personal data do we collect and for what purposes?

We collect personal data in very different ways for different purposes, be they commercial relationship, marketing, and advertising, partnerships or employment relationship. This data is used to manage our activity and keep customers, suppliers, partners or users informed in general. Below we present in more detail the data we collect for different purposes:

1. We collect information from partners and customers (in different ways: email, telephone, etc.) that relate to us from a business relationship perspective. These data are used for the mandatory legal purposes or communications linked to the projects we have in common. All data you provide can be registered if deemed as valid and useful, and we use the different means of contact for the management of the business relationship.

2. We register data from subjects or entities that contact us (through different means: in person, by email, telephone, online forms, etc.) to know more information about our services. This data is used only to provide the information that is requested and which we believe may be of interest to you. These contacts are not used for marketing purposes.

3. We collect some personal data directly on our website:

a) In the registration forms in our communication and dissemination lists: Newsletter, National List, and International List. This data is used to communicate with these users according to the terms indicated below for each of the lists.
b) Online shop: when a purchase is made, for billing purposes exclusively.

4. We also collect other personal data on our website through cookies and other user tracking tools, in order to know the users interest in our content and how they interact with them. This is the only way we can improve the usability and usefulness of the information we provide. (learn more about the cookies we use below)

5. We do not register personal data of minors and, if we know that such information has been sent to us or has been registered by mistake, it will be immediately erased from our records.

For how long do we keep your personal information?

The personal data registered in the different Communication lists are stored as long as your subscription remains active. You can suspend/cancel your subscription in our communication lists at any time, through the link found in the footer of all emails that we send ([email protected]). This cancellation means that you withdraw your consent to continue to send you our emails. From that moment you no longer receive our emails from this communication list, but your personal information is not deleted from the records. Your data is kept in the system for managing lists for at least two more years, only for statistics, until they are considered obsolete. If you want us to delete all of your personal information you should send us an email with your request for our general email. By asking us to erase all your information, we will no longer be aware of all your personal data. Your data will not be erased completely if there is any legal reason why we should not delete it. All other personal data that come to us through various means of contact are stored during the time necessary to fulfill legal obligations or during the time considered necessary for the management of proposals, sending of requested commercial information, for internal management and monitoring of potential customers or partnerships, being erased when deemed unnecessary or obsolete, or when we are required to erase, as long as it is legitimately possible.

Storage and use of personal data

Please be aware that all information collected by Quinta do Rajo, in any medium or form, is only for use by Quinta do Rajo and is not used at all for spam emails, marketing, or ceded or sold to any other entity. It is only for our management and our internal processing. Users may be contacted for marketing purposes by our Company only in accordance with the means of contact you provide us and for the purposes you want and give us consent. If you wish to revoke your consent you are free to do so at any time. For clarification do not hesitate to contact us. Our privacy policy applies to all data that we have registered and not just to the data collected online.

Access to data

Some of these data can be viewed by individual subjects or partner entities of our Company, which are in close collaboration with Quinta do Rajo. This sharing is limited to what is strictly necessary and is only for the purpose of helping us and collaborating in internal processes of Quinta do Rajo and within the scope of our activity.
All these individual subjects and entities serve only to support the management, and guarantee us compliance with our privacy policy and the confidentiality of your data, and cannot use them in any way undue.

Security

Quinta do Rajo always tries to use means and systems with the adequate security for the data that it holds from users and the processing that makes. We want you to feel secure when providing us with your personal information and that you know that are secure and will not be misused or used for any purpose that you have not given your
consent to.

Quinta do Rajo always strives to follow best practices in accordance with the current Data Protection regulations, looking for adequate forms of security and privacy of your personal data according to the activities you perform.

Terms of Use of our website and communication lists

We want you to know that by visiting our website and interacting with our newsletters, we are saving cookies to your browser.

About Cookies and Online Monitoring Tools

Our website uses cookies and other tracking tools that allow us to know user navigation data. These tools allow us to offer you a better experience of using the site as well as perceive the areas of most interest to the users. We use google statistics cookies to find out which pages users access, and which collects some personal information about your IP, browser navigation and other information that does not personally identify you.

Our communication emails also contain tracking tools that allow us to know which links users click, identifying the particular users to whom we send the newsletter. This way we can know who clicked on which email link and what pages of our site or social networks was viewed.

By browsing our website and registering in our mailing lists, it means that you are giving consent to the registration of these cookies in your internet browser. We use cookies so that we can offer you certain features and obtain statistics to monitor your behavior and interaction with our content.

Your rights

KNOW THAT: If you do not want these cookies to be stored or data about your browsing be collected, you are free to disconnect and prevent the registration of these cookies through the features of your browser, and you may only lose some of the features that we have on our website.

Nothing prevents you from browsing our site and receiving our newsletters without having the active cookies. You can deactivate them or delete those that are already registered and continue to see our site and receive our emails.
Learn how to track cookies at this link: http://www.aboutcookies.org/

Information about our Communication Lists and Marketing Emails

We respect your personal information and treat with the greatest respect all the data that we have stored in our communication lists, being only used for the due effects described below and by Quinta do Rajo.
We have different communication lists, but in alls just request the name and email. However, the way of communicating is different as you can see below.
1. Newsletter
Our newsletter is especially aimed at the final public, in order to inform you about our agenda, course schedule or other cultural and educational events. The subscription implies registration through an email so that we can send you communication emails, essentially with our news and various activities.

Make your registration here
1. National List
The subscription of our National List is an option to all those who want to keep informed of our activity and programming, receiving information written in Portuguese.

Make your registration here
2. International List

The subscription of our International List is an option for all those who want to keep informed of our activity and programming, not only in Portugal but also abroad, receiving information written in English. We ask users for their name and email only. The latter as a means of contact so that we can contact you to:

1 – send emails with our agenda and activities at local or national level;

2 – send emails with our agenda and activities nationally and internationally;

3 – send emails with occasional events;

4 – special emails during festive seasons.

How do we process your data?

We process your data in a way that able us to send appropriate information to your profile, by email, in order to keep abreast of all activities, from and in Quinta do Rajo.

Information about the data we collect and your rights in these lists

All these emails may contain tracking tools that allow us to know your behavior and interaction with the email and content sent, or how they later interact with our website and social networks whose links are in the email.
By registering on any of the lists, you are giving consent for your personal data to be recorded and processed for the purposes indicated above, and you agree to receive our communications and marketing emails, in accordance with the terms indicated for the list in which you sign up, and according to the forms of contact you provide us.
You can always contact us if you want more information about any particular disclosure, or if you want to clarify any doubts about our activities or the list in which you are registered. You can always change or suspend your subscription at any time, or ask us to delete your data completely from these records. To change or suspend your subscription you have access to your profile in the footer of all the emails that we send where you find the links and features for these same purposes.

Please note that by suspending your subscription in a list you may still be subscribed to another of our communication lists from which you will continue to receive our communications. You canalways ask us for information about the lists where you are registered. If you have questions about your registrations and personal data that we have saved, do not hesitate to get in touch with us to stay informed.

In case of doubt or clarification

Please do not hesitate to contact us if you have any further questions or clarification. We are happy to enlighten you.
General contact of Quinta do Rajo: [email protected]